Privacy policy

Privacy Policy

Effective Date: 11TH MAY,2026.

Welcome to [M-TOWN ATTIRE]. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment gateways)

Order Information

  • Products purchased

  • Transaction details

  • Delivery preferences

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Website activity and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and shipping notifications

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Send promotional emails, offers, or updates (only if you opt in)

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand website traffic and performance

  • Improve website functionality

  • Show relevant advertisements

You can disable cookies through your browser settings, but some website features may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways

  • Shipping and logistics providers

  • Analytics tools

  • Marketing platforms

These providers only receive the information necessary to perform their services and are required to protect your data.

Examples may include:

  • Shopify

  • Razorpay

  • Google Analytics

  • Meta/Facebook Ads

We are not responsible for the privacy practices of third-party websites or services.

5. Payment Security

All payments are processed through secure and trusted payment gateways. We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

Transactions are encrypted using industry-standard security measures.

6. Data Security

We implement reasonable security measures to protect your personal information from:

  • Unauthorized access

  • Misuse

  • Loss

  • Disclosure or alteration

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. Customer Rights

You may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. Retention of Information

We retain your information only as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Continued use of our website after updates means you accept the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Business Name: [M-TOWN ATTIRE]
Email: [business@mtownattire.com]
Location: [mumbai,India]

Thank you for trusting [M-TOWN ATTIRE].